15 Years Of Excellent Customer Service

Today, The Factory Shop deals with independent retailers, nursing homes, private landlords, hotels & restaurants. We have, also, a large beautiful showroom in Halifax, staffed with helpful advisors to assist you in making the right affordable decisions when it comes to choosing your furniture.

Although the company has grown over the last decade our commitment has still been the same & that is to “source or make furniture to suit all tastes & budgets.” With up to 75% savings on high street brands we are proud to claim that our prices are very competitive & get constantly reviewed to offer exceptional value.

10 years of excellent Customer Service

We have always believed that customer service is the most important aspect of any sale. On completion of every transaction you will receive a courtesy call to get your valuable feedback on service & product. Your suggestions will not only help us to improve future dealings but gives you the assurance that all issues are dealt with strict & professional etiquette.

Our rigid customer service policy has already won the approval of thousands of customers who have time again shopped & recommended us to family & friends. So irrespective of size of complaint we guarantee you, that everybody receives a decisive & helpful reception.

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